If you are considering an upgrade to your business phone system, it is important to understand why the upgrade may seem necessary to you. You may be experiencing problems with the functionality of your current system, or you may find that there are many complaints from users of the system. Both of these are valid reasons to upgrade, but you may also consider that an upgrade may improve productivity, as well as save costs. An inquiry into the features available in an upgrade will help you to determine whether an upgrade is really something that your business needs.

When a decision has been made that an upgrade is required, it is then time to evaluate the key features that you will be seeking from the new system. Evaluate the features of your current system in terms of those that you like and the features, or problems, that you do not like. Then look at the capabilities of new systems to determine which ones, and with what features, will serve your business the best. This will help you to focus on which features available through an upgrade are worthwhile endeavors.

Evaluating the cost of your upgrade is the next step. Costs will be associated with Internet, WAN circuits, cell phone, monthly conferencing and maintenance. It would be a good idea to first evaluate the costs associated with these items with your current system so you can compare them to the new system and determine whether there may be any anticipated cost savings. Once this is complete, it will be time to look at specific systems for pricing and availability.

Once the costs have been established, a budget should be drawn up. There will be installation costs as well as costs for replacement equipment and software, and those costs should be kept separate from the ongoing cost of running the system. This separation is important to be able to record the savings that a new system will provide over time, excluding the investment in the physical components of the system. The equipment can often be leased over a period of 3 to 5 years with a buyout provision at the end, allowing the business to own the equipment outright.

Once the budget is complete, it will be time to decide on the brand name of the system you will use as well as which vendor will perform the design and installation of the system. Most manufacturers will have local re-sellers that install only their products. This is a good route as these re-sellers will have quick access to parts and support when necessary, and the process will be streamlined. You may want to check out a few re-sellers representing a single manufacturer to compare their services, or you can simply choose a few manufacturers to compare their re-sellers against each other. Either way, it is wise to thoroughly shop for services.

Read On : Telephone Systems